Desktop Support

Robert Half Technology

Posted Under: Wilmington, Delaware jobs in IT / Software / Systems; IT / Software / Systems jobs in zipcode 19801
Posted On: 2019-10-11 00:00:00

In this role, you will need to excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. Located in the Wilmington, Delaware, area, this Desktop Support Analyst role is long-term temporary-to-full-time in nature. Your responsibilities - Interact regularly and effectively with ticket submitters - Coordinate hardware repairs with the appropriate vendors - Provide computer desktop support in accordance with established policies and procedures - Create records of daily data communication transactions, issues and remedial actions taken or installation activities - Solve computer problems, and implement appropriate action/solutions - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals For immediate consideration please send resumes to Desktop support or related experience - Expertise in Break Fix - Microsoft Windows Server experience desired - Proficiency in Customer Support - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - provided by Dice