IT Field Service Technician


Posted Under: Albuquerque, New Mexico jobs in Engineering; Engineering jobs in zipcode 87101
Posted On: 2019-10-11 00:00:00

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. * * * Contract to Hire Opportunity * * * We re currently looking for a IT Field Service Tech to perform break-fix work in the Albuquerque area during Monday-Friday, 9am to 6pm plus overtime as required. Candidates with training on brand-name equipment such as Lenovo, HP, Dell, Lexmark, etc. will be preferred.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policyOverview:
    • Technician will travel to each client s location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
    • Works under general supervisionRequired Qualifications:
      • 3+ years of experience supporting desktops, laptops, and printers
      • 3+ years of customer service experience required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environmentsBasic Needs / Haves:
        • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
        • Must be local to zip code 87112
        • Ability to work from a bent, crouched, or kneeled position
        • Ability to work on a ladder or lift
        • Ability to lift up to 50 lbs.
        • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
        • Laptop and basic hand tools requiredPreferred:
          • CompTIA A+ Certification
          • OEM Printer Warranty Certifications
          • OEM Laptop / Desktop Warranty Certifications
          • Server experience a plus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice