Bellagio (MGM Resorts - Las Vegas)
Posted Under: Las Vegas, Nevada jobs in Other; Other jobs in zipcode 89101
Posted On: 2019-06-14 00:00:00
Location:Las Vegas, Nevada Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. It is the responsibility of the Race and Sports Book Mutuel Clerk to write, verify, and make payments on tickets while delivering excellent guest service to internal and external guests. - Greets the guests when arriving at his/her window, providing cordial and courteous service. - Maintains a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. - Stocks Race & Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. - Makes payments on winning tickets in an accurate and timely manner; verifies tickets and payoffs. - Reconciles bank for assigned shift. - Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. - Provides guests with information regarding Mandalay Bay facilities whenever possible. - Offers information on activities, etc., and directs guests for further information as necessary. - Handles writing/cashiering in accordance with department policy and procedures and ensures compliance to Nevada gaming statues and regulations. - Performs all other job related duties as requested. Required: - Ability to provide rapid and accurate ticket writing service to guests of the Race & Sports book. - Ability to distinguish letters, numbers and symbols. - Ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines. - Excellent customer skills. - Have interpersonal skill to deal effectively with all business contacts. - Professional appearance and demeanor. - Work varied shifts, including weekends and holidays. - High school diploma or equivalent. - Able to effectively communicate in English, in both in written and oral form. Preferred: - Previous Race & Sports book Writer/Cashier experience. - Previous cash handling. - Working knowledge of Word and Excel. - Previous experience working in a similar resort setting.