Call Center Agent I


Billings Clinic


Posted Under: Billings, Montana jobs in Sales; Sales jobs in zipcode 59101
Posted On: 2019-01-13 00:00:00

Call Center Agents are responsible for representing all departments of Billings Clinic in a dynamic fast paced environment where change is the norm, not the exception.# They take pride and ownership in providing exceptional customer service to all users of this service. Creates a welcoming atmosphere by answering the telephone and performs duties that include placing and answering calls, routing calls and taking messages for Billings Clinic within a team environment. Monitors and dispatches appropriate level of response to ensure patient and employee safety as necessary for emergency situations. Will perform clerical and administrative tasks to include data entry, completion of reports, etc as needed for support # MINIMUM QUALIFICATIONS ######### High school graduate or equivalent ######### Typing at 35words per minute with accuracy ######### Basic knowledge of computer ######### Prior PBX or multi-line telephone system experience is preferable ######### Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

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