FT Customer Service Representative - Work From Home


Grass Roots Farmers' Cooperative


Posted Under: Washington DC, DC jobs in Hospitality & Tourism; Hospitality & Tourism jobs in zipcode 20418
Posted On: 2021-05-05 00:00:00

[Customer Support / Remote] - Anywhere in U.S. / Up to $33K per year - As a Customer Service Rep you'll: Respond to customer inquiries via chat-email-and-phone in a prompt-helpful-and-friendly manner; Respond to customer feedback received through the website review app; Communicate with e-commerce customers on the status of their orders; Provide tracking on orders that have shipped; Troubleshoot problems with shipments-products-and-ordering; Update orders-issue refunds-or-submit reships; Document customer feedback and order fulfillment KPIs...Hiring Fast > > Associated topics: client, customer care, customer care representative, customer service associate, customer service specialist, internship, platform support, representative, system support, tsr