Field Support Technician III - Printers


Posted Under: , jobs in IT / Software / Systems; IT / Software / Systems jobs
Posted On: 2020-03-27 00:00:00

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Contract to Hire Opportunity This is a great opportunity for 2 Field Support Technicians to provide break-fix services in the San Jose area. We re looking for candidates who live within 10 miles of zip code 95123. This is a driving position which requires a DMV background check to be completed Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy Overview Technician will travel to each client s location to provide service Must maintain good customer focus meeting deadlines and service level agreements (SLAs) Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers Works under general supervision Required Qualifications 3+ years of experience supporting desktops, laptops, and printers 3+ years of customer service experience required Ability to work weekends, staggered or late shifts possibly including evenings andor weekends Interpersonal skills needed to interact with a wide range of users and environments Basic Needs Haves Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly) Ability to work from a bent, crouched, or kneeled position Ability to work on a ladder or lift Ability to lift up to 50 lbs. Smartphone with tethering hot spot capabilities (reimbursed within corporate guidelines) Laptop and basic hand tools required Preferred CompTIA A+ certification OEM Printer Warranty certifications OEM Laptop Desktop Warranty certifications Server experience a plus We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .