Licensed Practical Nurse- (LPN)- Intake Coordinator - Monday- Friday- Full- Time -


Posted Under: Sioux Falls, South Dakota jobs in Healthcare; Healthcare jobs in zipcode 57101
Posted On: 2020-02-16 00:00:00

General Purpose:Provides a centralized intake and client service function in order to gather pertinent patient/client, clinical and financial information to optimize sales, customer responsiveness and satisfaction, as well as quality care.-- Uses telemarketing and follow-up techniques to convert inquiries into requests for service.Essential Functions: Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.-- Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services. Communicates with patient/client and family regarding arrangements for the initiation of care/services. Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision. Receives and logs referrals.-- Prepares reports and responses to inquiries.-- Provides telephonic contact and system data entry for customers seeking care/services. Actively promotes care/services to prospective patients/clients. Where permitted by law, receives verbal orders from physicians to initiate care/services. Collects and enters customer information into the management information system. Works in conjunction with clinical staff to adhere to standards of practice for nursing and applicable law and regulations. Plans activities and initiates contacts in the community to enhance the visibility of the company and generate an increasing customer base. Actively participates as part of a high performance work team to drive and manage change to deliver exceptional patient/client service. Completes other assignments as requested and assigned. May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities.-- Access to use and ability to disclose PHI is further defined by each organization/department.**** Competitive pay based on experience ****--If you want to help Interim make a difference in the a family's life, then join our team today!--Job RequirementsMinimum Education & Experience Requirements: Associate Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination of education and experience.---- Licensed Practical--Nurse (LPN)--license active in state in which he/she practices. Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology including previous intake experience of at least one year.Knowledge, Skills & Abilities Required:-- Ability to develop strong working relationships, possess team organization and community resources coordination skills. Sound clinical knowledge base. Strong customer service skills including proactive identification and resolution of customer issues using-- --sound judgment and decision-making skills within parameters established by Manager. Strong prioritization and time management skills.----Must be detail oriented. Ability to work with minimal supervision and utilize clear, concise and positive communication skills. Ability to manage and initiate change to better achieve strategic objectives. Demonstrated ability to work under pressure with multiple tasks, changing priorities and short deadlines. Computer proficiency to include current company software. Applicable federal and state health requirements to provide client services as appropriate.Job BenefitsLocally Owned and OperatedFree Education CoursesCompetitive Salary and BenefitsPaid Time OffDental CoverageAFLACCompany Match 401K Retirement PlanDental CoverageReferral BonusVision CoverageCompany OverviewInterim HealthCare is America's leading provider of home care, hospice and healthcare staffing.--If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.We have been locally owned for the past 27 years in Sioux Falls and 2 years in BrookingsInterim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. --2019 Interim HealthCare Inc.Other InfoJob City: Sioux FallsJob State: SDEmployee Type: Full Time