Operations Manager - Travel - $65,000 Plus Bonus

Custom Communications

Posted Under: Raleigh, North Carolina jobs in Executive; Executive jobs in zipcode 27699
Posted On: 2019-05-16

Operations Manager - Travel - $65,000 Plus Bonus Custom Communications, Inc. of Garner, NCOperating across the southeast, into the northeast & mid-west, we provide industry leaders a workforce to perform residential installations, service and repairs for digital TV & Internet customers. We are the largest sub-contractor serving satellite TV and LTE for the Home and perform cell phone repairs for the largest insurer of mobile devices. We travel extensively to serve national contracts in commercial LED conversion markets and continue to acquire new partnerships with industry leaders.Operating to outperform and out-pay every other contractor in the industry is a core philosophy that drives our success. We provide work to Field Technicians-Through service agreements & equipment investments we deliver more work and inventory to our talented force of field technicians than other contractors in the industry. This is most important to our corporate team because our Owner Operated, Independent Contractor workforce relies on our ability to deliver consistent, high paying work opportunities in the following areas:Satellite VideoSatellite InternetVideo/Audio InstallationsIn Home Sales4G LTE to the HomeCell Phone RepairLED LightingAssistant Operations Manager - Travel - $65,000 Plus BonusIdeal candidates will balance involvement at different levels of the organization with localized efforts. Bridging blue collar tech level interactions with local management in a company wide setting is the focus of the position and will involve white collar interaction with clients, vendors and leadership. Candidates that not already understand the need for both but also have specific experience and vision in this area will shine.The position requires regular travel at least 4 days per week with possible occasions of extended out of market stays.Usually driving company provided vehicleSome flights commercially or in the private company plane as availableMultiple Regular Locations:Corporate headquarters - Garner, NC with regular travel to all parts of:North CarolinaSouth CarolinaGeorgiaVirginiaMarylandTennesseeArkansasPossible travel to anywhere in US as new projects develop. Relocation package to corporate office negotiableReporting Structure:Oversight of Projects/Long Term Contracts at local levels:Lead local managers, associated technicians and sub-contractorsInteract with upper management and department headsReport to operational leadershipInteract with major clientsInteract with vendorsReason for the Position:Lead local managers, associated technicians and sub-contractors:Help local managers, assistants & sub-contractorsAdapt and correct localized challenges/issuesMaintain/enforce established processesPerformance issuesStaffing issuesRealize earning potentialMOTIVATIONDeliver operational directives from the field upRoll out operational changesAlign local strategies to company directionCharge into new venturesTake control of local markets as neededDifficulties Facing the Team:This position will help our team locally adapt to varying workflows by region, as certain contracts pick up, others slow down & new projects or contracts are added:Recruiting here vs retention thereStabilizing sub-contractor payOpening new marketsJuggling \"out of market\" resource rotationsAdapting overhead in shrinking marketsBroadening technician skillsets, experience & availabilityShort Term Objectives:Immediate delivery of operational processes to local managers and techniciansSpeed roll out of procedural adaptations at the technician level and upHelp develop new scalable processes going forwardLong Term Objectives:Grow project job counts, resource counts and territoriesStart new projects, open new marketsScale & backfillCompany provided assets:Full size company truck with gas cardCompany credit cardCompany laptop with air cardCompany Cell PhoneKeys & Top level system accessCompensation & Benefits:Agreed upon salary based on qualifications, experience and how well you achieve the mission: \"Outperform the competition & lead technicians to higher pay\"Negotiable $65,000Lucrative bonus potentialOptional Benefits:Matched 401k at 1 yr of serviceExcellent Healthcare PlanSupplemental InsuranceDental/VisionPTOCandidate qualities:Experience managing a mix of blue collar sub-contractors and employees in relatable fashion in multiple marketsAggressive \"Can do\" personalityPreference to meet challenges \"Head on\"Affinity for \"hands on\" coachingLove of travelingPeople Skills:Build confidence in othersOvercome adversitySelf-motivate - at 4am for exampleRoll up sleeves and helpFollow through & deliverDifferentiate bad apples from people in needComputer Skills:We are a small group of employees that manage a large group of fast moving contractors. We do this through data tracking, analysis and some digital interactions.Excel, spreadsheets, independent data analysis, research, regular reporting - daily, weekly, monthlyInventory audit scanning, serial number research, etc...Web based workflows and management applicationsNon-negotiable Requirements:Clean Criminal History, Clean Driving Record, Agree to Drug Screen, No Open Cases.Operational Management ExperienceHave you managed other managers?Have you managed a region or multiple locations?Contractor ManagementHave you managed a group of contractors?Project Management ExperienceHave you been a central figure in an ongoing project that involves every department of an organization?If you meet the qualifications and wish to learn more about joining our team here at Custom Communications, please apply now. Associated topics: cultivate, lawn, manage, management, manufacture, plant, production management, scanner, ship, watering

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