EUC support/Desktop Support


IDC Technologies


Posted Under: Des Moines, Iowa jobs in IT / Software / Systems; IT / Software / Systems jobs in zipcode 50981
Posted On: 2019-01-10

EUC supportDesktop Location des moines, IA Minimum 1-2 years of experience providing IT support services required, end user support experience preferred bull Experienced in Active Directory user administration, OS imaging processes, ticketing, SW installation and imaging tools, automated help desk systems, troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware, printers), network and local printer installation bull Knowledge of TCPIP, Windows Security (Share and NTFS permissions). bull Ability to work in a team-oriented multi tower and vendor environments. bull Ability to multitask and prioritize work, and bull Ability to adapt to new processes and procedures bull Ability to work in a fast paced environment. bull Ability to handle and safeguard confidential information bull Excellent oral and written communication skills bull Ability to deliver services on time, demonstrate strong customer service skills, and achieve a high degree of end user satisfaction bull Ability to convey technical issues and material to non-technical end users and managers

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