Fulfillment Quality Assurance Supervisor-Factor 75


Posted Under: Lyons, Illinois jobs in Other; Other jobs in zipcode 60534
Posted On: 2021-05-05

As you may have read in the news ..... "HelloFresh Acquires Ready-to-Eat Meal Company Factor75, Inc." The acquisition marks the next step in HelloFresh's growth plan in the US to strengthen its leading position and to expand its total addressable market Both companies will benefit from their combined resources, operational excellence and data-driven approach We are extremely excited by this news as we add to the range of products available to our customers. So what is Factor? We believe that health and wellness starts with food and what you put into your body. Our goal is to help our customers achieve their health and wellness goals. We focus on being physically fit and healthy with nutritious, purposeful eating. We want to help real people achieve real results without sacrificing time and energy trying to sort through the overwhelming amount of information. We use the freshest, highest quality ingredients available, and our in-house culinary team is constantly working to optimize the nutritional value of every single meal. Meals arrive fresh and are fully prepared- simply heat in the microwave or oven and enjoy! This role will be working on the Factor products , in the Factor fulfillment location in Illinois Job Description: The Fulfillment QA Supervisor will lead our QA team to ensure all boxes go out with the correct meals that meet our high quality standards to provide the best service to our customers. You will... Respectfully communicate with all co-workers. Ensure effective employee relations. Provide employee instructions to provide advice on how to properly perform their task (i.e. how to check the box to ensure that correct meals and add-ons are included). Respectfully support and follow direction from all managers about line product integrity Keep track of product inspection data Work to continuously improve in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies. Maintaining accurate tray inventory and bin transfers of all known SKUs as well as product label accuracy Ensure GMP compliance is maintained daily Coach all employees to follow HelloFresh policies and procedures Train new employees on standard operating procedures Performs duties of workers supervised, as needed Ensure that the daily workload is equally distributed based priority and ability Reports defective materials or questionable conditions to the FSQ Manager Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations Completes tasks as directed with minimum supervision Occasionally required to inspect ingredients using tools such as food scales, measuring spoons and cups, etc., as needed Update quality numbers in the computer system; must be able to use a computer and type/data entry using computer programs (Microsoft Office, Google Sheets) Report food safety and quality problems to personnel with authority to initiate action Report on any discrepancies pertaining to current week ingredients or packaging Supervisory Responsibility This position provides guidance to employees by coordinating work and resolving problems. The Fulfillment QA Supervisor's performance is evaluated by their leadership of the QA employees, productivity and prioritization of their designated team, quality/quantity of information reported each shift, and ability to guide employee performance on the team. Work Environment While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10 - 40 Degrees). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation. Specific vision abilities required by this job include close vision and peripheral vision. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are varied according to shift. There are occasions where overtime is required based upon operational needs. The Fulfillment QA Supervisor is expected to work the hours it takes to finish assignments each day. You are... A leader that fosters team cooperation for a large group of employees Results Driven and detail oriented Time Management: maintaining momentum and keeping employees on task to meet goals and deadlines Communications: expresses ideas and thoughts clearly and with tact and diplomacy. At minimum, you must have... High school diploma or GED. 1 year of related experience is preferred. Expected to successfully obtain certification as a power material handling equipment operator At least 18 years old. Able to read, write and speak English and Spanish Willing and able to work the entire schedule as we cannot accommodate partial shifts or early/late arrivals. Sometimes able to work flexible days Basic math skills (addition, subtraction, multiplication, division and fractions). Must be able to have basic computer skills (data entry, Microsoft Office, Google Sheets) It is the policy of HelloFresh/Factor not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

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