Help Desk Specialist


Piper Companies


Posted Under: Springfield, Virginia jobs in Other; Other jobs in zipcode 22161
Posted On: 2020-03-26

ENTRY LEVEL CYBER SECURITY OPPORTUNITY Zachary Piper Solutions is currently seeking a Jr. Helpdesk Specialist in Springfield, VA to work on a high-profile NGA contract supporting a long-term engagement. TSSCI clearance required. Responsibilities for the Helpdesk Specialist bull Supporting and troubleshooting IT-related issues for various devices including laptops, desktops, printers, mobile devices, and video teleconferencing software bull Installing and configuring desktop computers as well as peripheral equipmentsoftware bull Connecting computers with a wide variety of systems such as fileemail servers, conferencing systems, and validation systems bull Helping with software and Windows updates and resolving any technical issues that arise Qualifications for the Helpdesk Specialist Strong desire to start a career in IT. No experience needed! Ability to obtain an IAT level 1 certification within 90 days of starting (i.e Security+, Network+, A+, CCNA, SSCP, GSEC, or GICSP) Active TSSCI Compensation for the Helpdesk Specialist 40,000 - 50,000Yr. based on experience Full Benefits United Healthcare, Delta Dental, VSP Vision, 401K with Voya, and 10 Paid days off (w 10 federal holidays) on, Keywords Help Desk, Desktop Support, Help Desk Technician, Desktop Support Technician, IT Support, IT Support Technician, software, peripheral equipment, imaging, troubleshooting, AV Support, Active Directory, AD Support, AD troubleshooting, Tier 2 Support, Tier 2 IT support, Zendesk, servicenow, jira, servicedesk, service desk, Freshdesk, zoho, cayzu, IT infrastructure, Windows 10, Windows 7, AV technician, Security+, Network+, A+, CCNA, SSCP, GSEC, GICSP, security clearance, clearance, secret, top secret, benefits, vacation, holiday, 401K, Springfield, VA, NGA, Virginia, entry level, junior, jr, jr. tier 1, basic, training, transitioning military, college graduates, recent grads, helpdesk

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