Operations Manager


Posted Under: Oklahoma City, Oklahoma jobs in Executive; Executive jobs in zipcode 73195
Posted On: 2021-02-23

The Operations Manager is responsible for overseeing the daily operations and maintenance activities of two wastewater plants, collection system and customer service department.CT Grade IV license required.PRIMARY RESPONSIBILITIES* Leads his/her team of operators in all aspects of people management including:--hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations.--Monitors and reviews staff work and coaches appropriate improvement.* Ensures that all SOPs are followed, ensure DOT, OSHA and other requirements are met.* Communicates with account managers on a weekly basis regarding ongoing operations.* Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.* Creates and manages operational budget.--Creates monthly operations reports.* Assesses operational performance and implements continuous improvements.* Other duties as assigned.EDUCATION, EXPERIENCE AND SKILLSEducation/Experience:--BA/BS in related field and 5-7 years water/wastewater experience. fiveyears previous supervisory experience required.Licenses/Certifications:--Valid Driver's License (CDL preferred). Wastewater Operator's License specific to state and site specific requirements (CT Grade IV).--Other licenses may vary according to specific site and assignments.Technical:--Advanced proficiency with Microsoft Office applications & internet.--Ability to work with basic office equipment & phone systems.--Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.--Proficiency completing all regulatory documentation, reports and correspondence.--Must be proficient in wastewater process control, laboratory analyses, data validation and SCADA operationsCommunication:--Communicates clearly & professionally.--Contributes to a positive internal & external customer experience.--Maintains composure in challenging situations.--Collaborates with others.--Asks for constructive feedback.--Promotes a culture of diversity, respect & accountability.--Challenges other through productive discussion.Problem Solving & Quality: Pays attention to detail.--Identifies & solves complex issues.--Thinks "big picture" when assessing problems/opportunities.--Develops innovative & creative solutions.Managing For Results:--Follows all company policies & SOPs.--Delegates, prioritizes & manages the work of others.--Balances competing priorities, scheduling issues & deadlines.--Delivers effective feedback.--Manages cost, quality & expedience.--Must be able to manage union employees and grievance proceduresLeadership & Initiative:--Motivates & empowers others.--Acts in accordance with company vision, mission & values.--Takes accountability for own performance.--Willing to take on additional assignments.--Seeks out opportunities for leadership & development.--Trains, coaches & mentors others.--Champions change.PHYSICAL DEMANDSMust be able to:--frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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