Mac Support (L2 - Mac Admin)


Tata Consultancy Services


Posted Under: Raleigh, North Carolina jobs in Administration, Clerical; Administration, Clerical jobs in zipcode 27699
Posted On: 2021-02-23

HiGreetings From TCS,--Hope you are doing great !!IIf you're interested contact me with below informationRole: Mac Support (L2 - Mac Admin)Location: Raleigh, NCDuration: Full TimeJob description:- Experience in--Windows and Mac OS, Software & Security management- Experience in SCCM Site Server Upgrades and Hotfix- Expertise is building OSD and MDT Task sequence- Strong knowledge of the end-to-end process of OSD and can configure OSD in a dynamic manner that can create flexibility in the deployment process- Good knowledge in MDT and SCCM Integration- Administer Apple deployment software platform (JAMF)- Experience in Maintain, support, update and troubleshoot iOS and OSX client systems- Knowledge with MAC installation and application deployment- Mac OS application deployment and integration- Experience in Troubleshooting Windows 7 to Windows 10 migration issues- Hand on Experience in Working on Image Development, Process Design & documentation- Troubleshooting experience with Lite-Touch, Zero Touch Deployments, Windows In-place upgrades, WDS / PXE issues, Sysprep tool, WinPE, SCCM.- Working on Deploy, configure, monitor monthly Software Updates, ADRs, patch compliance, and remediation.- Experience in VDI Deployments using SCCM Task Sequence- Experience in troubleshooting the Monthly Software Updates Non-Compliance devices using log files make appropriate actions to make them compliant.- Expert level knowledge on PowerShell App Deployment Tool Kit to deploy the applications directly using PowerShell wrapper.- Developing scripts using PowerShell, VBScript, WMI scripts, and batch files.- Experience in Emergency Patch deployment (Zero-day patch) through SCCM to all workstations and servers in the enterprise* Act as a single-point-of-contact for all End User Devices image, application packaging for Windows & MAC* Perform Daily SCCM, JAMF Health Checks in order to maintain high service availability * Create, test, certify, manage, update and maintain standard images (including "gold master" images or equivalent) for all workplace user devices (Windows and MAC)* Test to identify any incompatibilities of the applications package and software with the EUC equipment system software and image and identify any incompatibilities to the applications package requestor.* Review Customer EUC device images and ensure to use the remote Software distribution system to deploy those images to all Workstations (where Workstation is Laptop, Desktop, etc.)* Work with hardware vendors to deliver those images installed on all applicable EUC devices (such as desktops and laptops) directly from the manufacturer; and review continually software and hardware products and configurations of the images for compatibility with Customer's current and planned environment and take appropriate action.* Provide engineering, software programming and scripting, and testing to support the release of new Customer business applications functionality by deploying automatic installation packages to the EUC equipment;* Support, respond-to and resolve ad- hoc questions and issues from application owners, software developers and application package requestors and provide timely responses and solutions;* Report into customer on the application packaging Services activity and highlight any issues that require intervention from Customer* Analyze the system to ensure that the EUC device is in compliance with Customer standardsBest RegardsMadhuri Tmadhuri.tummalapalli@tcs.com

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